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“互联网+药学服务”模式的实践与思考
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篇名: “互联网+药学服务”模式的实践与思考
TITLE: “Internet+Pharmaceutical Care ”Mode:Practices and Reflection
摘要: 目的:探讨“互联网+”背景下药学服务智慧化发展的新思路。方法:通过江苏省中医院“互联网+药学服务”模式的探索与实践,梳理“互联网+药学服务”的管理与体会,总结成效,提出新思考。结果与结论:通过3年多以来“互联网+药学服务”模式的实践,该医院的药学服务由线下模式转向“线下+线上”的模式,实行药品线上配送,提升了患者的满意度,实现了“医、药、患”的无缝对接;探索了海外抗疫药学新服务,发挥互联网医疗的药学服务优势;体现了药学服务新价值;推动药学服务新生态。在“互联网+”的背景下,要让“三管齐下”(管好处方、药品质量和物流企业)成为“互联网+药学服务”模式的关键点、让数据提升药学服务竞争力、让自主创新促进药学发展、让智慧药学成为促进药学发展的创新切入点,不断开拓医疗健康与信息技术融合发展的全新境界。
ABSTRACT: OBJECTIVE:To explore n ew ideas for the intell igent development of pharmaceutical care under the background of “Internet + ”. METHODS :Through the exploration and practice of “Internet + pharmaceutical care ”mode in Jiangsu Provincial Hospital of TCM ,the management and experience of “Internet + pharmaceutical care ”were combed out ,the results were summarized,and new thinking was put forward. RESULTS & CONCLUSIONS :After conducting “Internet+pharmaceutical care ” practice for more than three years ,the hospital had shifted from offline services to “offline + online ”services,and drugs were delivered on line ;the mode had improved patient satisfaction ,closely connected doctors ,pharmacies and patients ,and explored new pharmaceutical care pattern of oversea anti-epidemic ,full played the advantages of pharmaceutical care in Internet healthcare ; embodies the value of pharmaceutical care ,and promoted new ecosystem of pharmaceutical care. Under the background of “Internet+”,it is necessary to let the three pronged approach (management of prescription ,drug quality and logistics enterprises ) become the key point of “Internet+pharmaceutical care ”,let data enhance the competitiveness of pharmaceutical services ,enable independent innovation to promote pharmaceutical development ,and make intelligent medicine become an innovative entry point for promoting pharmaceutical development ,constantly explore a new prospect of integrated development of medical health and information technology.
期刊: 2021年第32卷第17期
编辑: 束雅春,江志伟
AUTHORS: SU Yachun ,JIANG Zhiwei
关键字: 互联网+;药学服务;智慧药学;信息生产力
KEYWORDS: Internet + ;Pharmaceutical care ;Intelligent pharmacy ;Information productivity
阅读数: 22 次
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